Terms of Service

Road’s Eye™ Terms of Service
Effective Date: 27 June, 2025
Last Updated: 10 January, 2026

Acceptance of Terms
By downloading, installing, or using the Road’s Eye mobile application (“App”), you (“User” or “You”) agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, DO NOT use the App.

1.1. Eligibility
By using the App, you confirm that you are at least 18 years old and legally able to enter into this agreement.

If you are under 18 years of age, you may only use the App under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. If you do not have such consent, you must not use the App.

If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. No Data Collection & Privacy

Road’s Eye is designed to operate entirely on your device. We do not collect, store, transmit, or access any personal information, recordings, or data created with the App unless you voluntarily share it with us or the internet.

2.2. Device Access

The App may request access to certain device features (such as location, storage, sensors, and camera) to function properly. These permissions operate locally on your device and are never transmitted to us unless explicitly shared by you.

3. No Legal, Safety, or Warranty Guarantees

The App is provided for informational and personal recording use only and is not a substitute for official law enforcement tools, emergency services, or legal evidence-gathering devices.

We do not guarantee the accuracy, completeness, reliability, or legal admissibility of any recordings, alerts, or data generated by the App.

The App may include a “Possible Crash Detected” feature intended to help identify potential crash events. This feature is for informational purposes only and does not constitute real-time crash detection, emergency response, or any form of life-saving service. The App may fail to detect actual crashes or may issue false alerts. You should never rely on this feature (or any part of the App) as a safety mechanism, emergency service, or for life-saving purposes.

You remain fully responsible for complying with all applicable laws, maintaining attention while driving, and responding to emergencies through proper channels (e.g., calling 911 directly).

The App is provided “AS IS” and “AS AVAILABLE” without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

3.2. No Guarantee of Functionality

The App relies on device hardware, operating system permissions, and environmental factors to function properly. We do not guarantee that the App will successfully record, store, detect, or retain any data or events, including but not limited to video/audio recordings, possible crash detections, or location logs.

You acknowledge and accept that recordings may be lost, corrupted, interrupted, or never initiated due to reasons beyond our control, including but not limited to software errors, hardware limitations, storage issues, battery loss, user settings, or third-party interference.

You assume all risks related to such failures and agree that Road’s Eye™ shall not be liable for any consequences, damages, or losses resulting from the App’s inability to perform as expected.

4. User Responsibilities

You are solely responsible for ensuring your use of the App complies with all local, state, and federal laws regarding video/audio recording, privacy, and data protection.

You agree not to use the App in any way that distracts you while driving or interferes with safe operation of your vehicle.

You assume all risks and liabilities resulting from your use of the App and any data or recordings created.

4.2. Compliance with Laws

You are solely responsible for determining whether your use of the App, including recordings and any potential crash detection alerts, is lawful in your jurisdiction. We do not provide legal advice, nor do we warrant that use of the App will comply with any specific laws or regulations.

4.3. Misuse Disclaimer

We are not responsible for any outcomes resulting from improper use of the App, including but not limited to unauthorized surveillance, distracted driving, or reliance on features such as “Possible Crash Detected” for emergency decisions.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

WE, INCLUDING OUR AFFILIATES, EMPLOYEES, OFFICERS, DIRECTORS, AND PARTNERS, DISCLAIM ALL LIABILITY FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APP, INCLUDING BUT NOT LIMITED TO:

- LOSS OR CORRUPTION OF DATA OR RECORDINGS

- LEGAL CLAIMS ARISING FROM RECORDINGS, POSSIBLE CRASH DETECTION, OR USE OF THE APP

- ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR OTHER DAMAGES

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE APP, OR YOUR USE THEREOF (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) SHALL NOT EXCEED ONE HUNDRED AND FIFTY DOLLARS ($150.00).

THIS LIMITATION APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

THE FOREGOING LIMITATIONS SHALL NOT APPLY TO LIABILITY ARISING FROM OUR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, OR TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

We are not liable for any actions taken by third parties (including but not limited to law enforcement, insurers, courts, Apple, Google, or other platforms) based on your use of the App, any recordings, alerts, or data generated by the App. This includes any claims related to payments, subscriptions, or in-app purchases as described in Section 11.

5.2. Emergency and Critical Situations

The App is not designed for emergency use. You should not rely on it to contact emergency services, alert others in the event of a crash, or provide life-saving assistance. Any such reliance is at your own risk.

6. Indemnification

You agree to defend, indemnify, and hold harmless Road’s Eye™ and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney’s fees) arising out of:

Your violation of these Terms

Your use or misuse of the App

Claims that your use or recordings infringe on the rights of others or violate laws.

6.2. Government & Regulatory Claims

You agree to indemnify and hold us harmless from any regulatory investigations, fines, or enforcement actions resulting from your use of the App, including but not limited to violations of privacy, surveillance, or traffic laws.

7. Intellectual Property

All intellectual property rights in the App and related materials remain with Road’s Eye™ or its licensors. You may only use the App as permitted by these Terms.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Colorado, USA, without regard to its conflict of laws principles.

Any disputes arising out of or related to these Terms or the use of the App shall be resolved exclusively through binding arbitration in Denver, Colorado.

You hereby consent to the personal jurisdiction of the courts located in Denver, Colorado for any matters not subject to arbitration.

You waive any right to participate in class or representative actions.

8.2. Small Claims

Either party may bring an individual action in small claims court in Denver, Colorado, if it qualifies.

8.3. Survival

This arbitration agreement shall survive the termination of your relationship with Road’s Eye™.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes means you accept the revised Terms.

9.2. Continued Use

It is your responsibility to review the Terms periodically. Your continued use of the App after any changes are posted constitutes your acceptance of the updated Terms.

10. Assumption of Risk

By using the App, you acknowledge that you are assuming all risks associated with its use, including but not limited to: potential data loss, malfunction, reliance on crash detection alerts, and legal consequences of recording or transmitting data. Road’s Eye™ is not responsible for any harm or damages resulting from your decision to use or rely on the App. You also assume responsibility for any risks associated with payment failures, subscription access, or third-party services.

11. Payments & In-App Purchases

The Road’s Eye™ App is available for free download and use with basic features. Premium features, including enhanced recording options, advanced crash detection alerts, and ad-free experience (where applicable), are accessible only through paid subscriptions.

Subscriptions are offered on a recurring basis. Subscriptions automatically renew at the end of each billing period unless canceled by you prior to renewal.

Payments for subscriptions and any in-app purchases are processed exclusively through the platform from which you downloaded the App:

On iOS devices — All transactions are handled solely by Apple Inc. via the Apple App Store, including the use of Apple Pay where available. By making a purchase, you agree to be bound by Apple's applicable terms, including payment, subscription, renewal, and refund policies.

On Android devices — All transactions are handled solely by Google LLC via Google Play, including the use of Google Pay where available. By making a purchase, you agree to be bound by Google's applicable terms, including payment, subscription, renewal, and refund policies.

All billing, charges, renewals, cancellations, and refund requests must be directed to Apple (for iOS) or Google (for Android). Road’s Eye™ does not control, manage, or have access to the payment processing systems of Apple or Google and disclaims all liability arising from any issues related to purchases, subscription renewals, failed transactions, delays in access, billing errors, or platform-related problems.

You are solely responsible for monitoring your subscription status, managing renewals or cancellations through the respective app store (Apple App Store or Google Play), and using features such as “Restore Purchases” if needed. We do not guarantee uninterrupted access to premium features and are not liable for any platform-related issues, third-party failures, account-related access problems, or changes in pricing/taxes imposed by the app stores.

All purchases and subscriptions are final. Road’s Eye™ does not issue refunds under any circumstances, except as may be required by applicable law or the policies of Apple or Google. Any refund requests must be handled directly through the app store provider.

In the event Road’s Eye™ offers additional purchase methods in the future (such as direct payment processing outside the app stores), those transactions will be subject to separate terms and conditions, including those of any third-party payment processors. Road’s Eye™ makes no warranty and assumes no liability for any third-party platforms, payment systems, or integrations.

You agree that Road’s Eye™ is not liable for any financial loss, direct or indirect damages, or disruption resulting from the use of or inability to use paid features or subscriptions, whether due to user error, platform limitations, hardware issues, third-party interference, or otherwise (subject always to the limitation in Section 5). This includes but is not limited to lost recordings, inaccessible premium features, or failure of the App to perform as intended following a valid subscription.

12. No Obligation to Provide Support

Road’s Eye™ does not guarantee, promise, or undertake any obligation to provide customer support, technical assistance, maintenance, or troubleshooting services for the App.

All use of the App is at your own risk, and you acknowledge that Road’s Eye™ has no duty, responsibility, or liability to assist with any issues, errors, bugs, malfunctions, usage questions, or service interruptions.

This includes but is not limited to:

  • Responding to customer inquiries

  • Providing updates or fixes

  • Offering technical advice

  • Assisting with payments, access, or feature usage

You agree that no communication with Road’s Eye™, whether via email, app interface, or other methods, shall create any obligation or expectation of support or service, unless explicitly stated in a separate written agreement.

To the fullest extent permitted by law, Road’s Eye™ disclaims all liability for any damages, losses, or inconvenience arising from the lack of customer service or technical assistance.

13. Contact Information

If you have any questions about these Terms, please contact us at: contact@roadseye.com.